victor's body shop

(904) 387-3454

victorsbodyshop@gmail.com

Frequently Asked Questions

From insurance claims to the cost of a paint job, Victor's Body Shop is answering your FAQs.

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auto paint finishing touches

Car accidents, repairs, and insurance claims

How do car accident claims work?The first thing you must do to initiate the accident claims process is contact your car insurance company:

- Some insurers will send you to a specific body shop for an estimate, or they'll send an appraiser to look at your car.
- Others will ask you to get an estimate by going to a body shop of your choosing.
- Still, others may ask you to email photos of the damage to your car.

We go into more detail about this process on our Collision Repair Services page. Once you have an estimate that’s been approved by your insurance company, you can begin scheduling repairs.

Can I choose my own repair shop following an accident?Yes! Under Florida law, you can choose which repair shop fixes your car following an accident. Your insurance company may have a preferred body shop, but the decision is ultimately up to you.

What if the estimate from my insurance company is lower than the actual damage to my car?This is actually common. Our technicians and staff will always do what we can to properly assess the damage on your car and ensure all necessary repairs are made.

Once we begin working with your car, we’ll tear it down and review it for any hidden damage. If we find additional damage, we’ll submit those findings to your insurance company for approval.

I've decided to work with Victor's Body Shop. How do I start the collision repair process?Once you have your estimate, we'll ask you to schedule your repair and leave a deposit.  We will also provide you with a date to drop off your car. Once we schedule you, we’ll begin ordering parts, even before the repair begins.

How long do car repairs take after an accident?Repair time will depend on the car, and what needs to be fixed. Generally speaking, we calculate the repair time using this formula: 

Total hours, divided by four.

So if it’s a 20-hour job, we’ll divide that by four. This gives you a repair time of five buisness days.

Do you fix totaled cars?Yes, we do on a case-by-case basis. Just be aware that your insurance company will likely pay you a lesser amount than what they offered you for your totaled car.

Paint Jobs

How much does a paint job cost?A total-car paint job typically costs between $6,000 and $7,000. This, of course, is a general estimate. We welcome you to come in for a free estimate so that we can better assess the condition of your car.

How long does it take to repaint a car?Painting only the exterior of a car usually takes 2 to 3 weeks. Painting both the exterior and interior of a car usually takes 5 to 6 weeks. The interior of the car includes elements that you don’t see on the outside, such as under the hood, door jambs, under the trunk lid, etc. 

As you can imagine, every paint job is different. We welcome you to come in for a free estimate so we can better assess the condition of your car. 

Why do paint jobs cost so much?A quality paint job requires a lot of preparation and attention to detail. Throughout this process, a lot of work is done to get the car ready to be painted:

- Dents and dings are fixed
- Scratches are feathered and primed
- Parts that won’t get painted, like mirrors and headlights, are removed

Once we are done with these steps, we move on to the paint:

- The car is primed and prepped 
- The car is painted
- The car is reassembled

As you can imagine, all of this involves a lot of time and labor. Once we've gone through all of these steps, we will wash and return the car to the customer.

How long does a car paint job last?That depends on the quality of the paint job and the work. Some last one year, and some last 25 years. That’s why it’s important to pick a quality business like Victor’s Body Shop with experienced technicians who consistentliy deliver quality work with quality paint and tools.

How are paint and material charges calculated?This is done based on an industry calculation:

The number of paint hours x paint and material rate

Do you do partial paint jobs?Yes. Some examples of partial paint jobs include the fender, the bumper, the roof, or the hood.

Can a bad paint job be fixed?In some cases, yes. Certain instances – like trash in the paint, orange peel, and runs – usually can be buffed out. We would want to see your car in person to give you a more accurate assessment.

Can you just spray clear paint on top of my car?No, this is not something we reccomend. Spraying clear paint on top of cracked, old, or damanged paint will only accentuate existing flaws. With the clear paint on top of those flaws, they will just become more shiny in appearance.

Is it cheaper to wrap a car or paint a car?Whether one is cheaper than the other will depend on a lot of factors. Sometimes, the two cost the same. We are happy to provide a free estimate to see what a paint job would cost. 

Lifetime Warranty

What does the lifetime warranty at Victor's Body Shop cover?When you bring your car to Victor's Body Shop, we want you to be satisfied with the work done to your vehicle. As a result,

- Parts are covered under the manufacturer's warranty
- Our workmanship is covered under a lifetime warranty. 

Please note that the following incidents are not covered by our warranty:

- Damage from environmental factors such as hail, windstorms, rain, sun or pollution
- Damage from tree sap, road salt, sand, rocks or pebbles
- Damage caused by chemicals
- Damage caused by road hazards or accidents subsequent to your repairs

Insurance and Payment Plans

Do you work with car insurance companies?Yes! Victor's Body Shop has decades of experience working with car insurance companies and handling accident claims. We've worked with all of the major insurers, and we are diligent to adhere to the proper processes as we repair our customers' vehicles.

Does Victor's Body Shop accept payment plans?Yes – in many cases we can work with customers to establish payment plans through EasyPay Finance. Those who wish to pay in installments must first be approved, a process we can walk you through.

Monday - Friday - 8:30 AM - 5:30 PM

Saturday - 9:00 AM - 2:00 PM

Sunday - Closed

(904) 387-3454

victorsbodyshop@gmail.com

4855 Lenox Ave., Jacksonville, FL 32205